Going through a car wreck or finding physical damage on your car can be distressing enough, but on top of that, you have to deal with the insurance company and find an auto paint repair specialist to repair the damage. The best thing for your peace of mind, therefore, is to find a good body shop — one you can trust to do a good job with your car. Here are a few tips to help you make this very important decision.
Ask for Recommendations
Don’t underestimate the value of word-of-mouth! Sometimes the best businesses are not the ones that show up on a Google search, but the ones that friends, family, or acquaintances raved about after their car was there last year. So don’t hesitated to ask everyone you know — from your coworkers to your bartender — whom they would recommend, and why.
Do Your Research
Although personal recommendations are useful, you should still do that Google search for car paint repair specialists in your area. Be sure to check BBB records and online reviews, although you should keep in mind that people are more likely to leave reviews when they are unhappy than when they are happy, so there are inevitably more negative reviews on the Internet than anything else.
Narrow down your list based on reviews and suggestions from people you know, and then spend a little more time researching the body shops you are thinking of. There is a happy medium you want to find, of shops that are big enough but not too big: You don’t want some nobody working on your car in his garage, but at the same time, the bigger the shop and the more employees they have, the higher their overhead and the more you’ll pay as a result.
Once you’ve narrowed down your list and done your research, get estimates from several different shops. Don’t hesitate to ask questions about the estimates, especially once you’ve gotten one or two and want to know how the different shops measure up against one another. Is a shop less or more because they are offering different degrees of thoroughness?
For example, you should ask each car paint repair specialist whether the parts they are quoting are new from the factory, new aftermarket, or used, what labor they are including in the estimate, and what warranties they offer on the parts and labor. Warranties are important when you’re getting body work done on your car, and should be for at least one year, although two or three years would be best. Be sure all of this is in writing, in the form of an itemized estimate and a written warranty policy!
Trust Your Instincts
There are many auto body shops out there, and while it’s good to be thorough when making a decision about which one to use, sometimes it ultimately comes down to a gut feeling. If a shop seems too shady, too haphazard, or too pretentious and expensive, trust your instincts! At the very least, you will want to make sure you choose a body shop that you are comfortable working with and feel you can trust, as you will likely need to interact with them several times from start to end. While a shop you don’t feel comfortable with may do fine work, it’s not worth the stress to have to deal with people you don’t like or trust throughout the car paint repair process.
ColorMate Auto Appearance Specialists provides same day car paint repair services including paint perfecting, paint and bumper repair, headlight restoration, rim repair, and car interior repairs in Miami-Dade, Broward and West Palm Beach County. Schedule an appointment for a free estimate from a certified car paint repair specialist.